Shipping Policy
Standard Shipping Times
- United States: 7–14 business days (varies by state)
Note: Orders to Hawaii may take 15–30 business days due to customs. - International: 7–15 business days
Processing Times
Orders are typically processed within 1–3 business days after being placed. Weekends are not considered business days. During peak seasons or high-volume periods, processing may take up to 5 business days.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with your tracking number. If you cannot locate your tracking number, contact us at [email protected] for assistance.
Unexpected Delays
Occasionally, deliveries may take longer than standard shipping times due to factors beyond our control, such as customs inspections, holidays, or courier delays. We appreciate your patience and understanding.
Customs & Duties
For international orders, or deliveries to remote EU countries and islands, customs duties or import fees may apply. These charges are set by your government, not Quasi Face Mask, and must be paid by the customer. Refusing delivery due to these charges may result in the order being destroyed by customs, and no refund will be issued.
Disclaimer
These shipping policies are specific to Quasi Face Mask and may be used to resolve any shipping-related disputes. Please review this information before placing an order. For further assistance, email [email protected].
